Returns & Exchanges

Due to the perishable nature of our premium cocktail collections, we are unable to accept returns on food and beverage items once they have been delivered. If your order arrives damaged or incomplete, please contact our support team within 14 days for a full replacement or refund.

1

Inspect Your Delivery

Carefully check your cocktail sleeves and packaging upon arrival to ensure everything is in perfect condition.

2

Document Issues

In the rare event of leakage or damage, please take clear photographs of the affected items and the shipping box.

3

Contact Support

Email our customer service team with your order number and the photos of the damage to initiate a claim.

4

Resolution

Once verified, we will immediately process a replacement shipment or issue a refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing